Terms and Conditions

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Consignmate collects your personal information

When registering on our site, as appropriate, you’ll be asked to enter your name and email address. As all users on Consignmate require a login, you will be required to enter this information into our system in order to gain access.

When do we collect your personal information?
We collect information from you when you register on our site or enter information on our site.

You can always choose not to provide Your personal information to Consignmate, but it may mean that we are unable to provide You with our Service.

How Consignmate uses your information
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To quickly process your transactions and requests.

How Consignmate protects your information
We’re committed to protecting the security of your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure.
Your personal information is stored on secure servers that have SSL Certificates issued by AlphaSSL & GoDaddy , and all Data transferred between You and the Service is encrypted.

Consignmate does not store your credit card details
If You choose to pay for the Service by credit card, Your credit card details are not stored by the Service and cannot be accessed by Consignmate staff.
Your credit card details are encrypted and securely stored by NAB Transact to enable Consignmate to automatically bill your credit card on a recurring basis.

Consignmate Uses Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser
(if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
For instance, we use cookies to help us remember your search filters so you don’t have to enter them again when you reload a page.
They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Understand and save user’s preferences for future visits, making the site better for you.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:
If you disable cookies off, some features will be disabled.
It will turn off some of the features that make your site experience more efficient and some of our services will not function properly – for example remembering search fields.

Note: We do not respond to or honour “Do Not Track” requests at this time.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

How will I know if the privacy policy changes?

Users will be notified of any privacy policy changes on our Privacy Policy Page
Users are able to change their personal information by logging in to their account

Consignmate uses third-party behavioural tracking

We implement third party behaviour tracking for the purposes of making our software better and more usable.
We track via Google Analytics and Inspetlet to gauge how pages are being used, and who is using them.
We also track users via a Facebook Pixel for remarketing purposes and audience information.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.